CHS Broadbent Privacy Policy  

This privacy policy applies to CHS Broadbent Pty Ltd (ACN 160 423 021). CHS Broadbent is governed by the Australian Privacy Principles (‘APP’s’) under the Australian Privacy Act 1988 (Cth) (‘Privacy Act’) This policy explains how CHS Broadbent handles personal information and complies with the requirements of the Privacy Act. If you have any further questions in relation to this policy, please contact our Privacy Officer at (vicadmin@chsbroadbent.com).

CHS Broadbent is strongly committed to protecting your privacy when you engage us and interact with us and our services.

When necessary for business purposes, CHS Broadbent collects and holds personal information from clients, employees, contractors and other individuals and the most common types of personal information which is collected by CHS Broadbent is the contact details and organisations details of our clients, suppliers and other business contacts. In order to provide products and services to our customers, we will generally collect personal information required to process a sale including names, addresses, telephone numbers and email addresses. We may also collect your bank account or credit card details as reasonably required to effect payment for any purchase you make of our services.

At CHS Broadbent, we collect, hold and utilise your personal information to:

1. Provide our services as requested by you;
2. respond to a request or query;
3. maintain contact with you and other contacts;
4. keep you and other contacts informed of our services and events;
5. keep you and other contacts informed of industry changes or developments;
6. attend to general management and reporting purposes, such as invoicing and account management;
7. enable recruitment activities, management of employees and facilitate internal services to employees; and
8. for other purposes relating to our business.
   

We may collect, hold and use personal information to market our services, however, you always have the opportunity to elect not to receive further marketing information from us by writing to (PO Box 458W, Ballarat Vic 3350), or by emailing us at (vicadmin@chsbroadbent.com). Please allow 28 days for your request to be processed.

Alternatively, if we have contacted you by email, you may use the unsubscribe function in that email to notify us that you do not want to receive further marketing information from us by email. If we collect, hold or use personal information in ways other than as stated in this policy, we will ensure we

do so pursuant to the requirements of the Privacy Act.

In general, CHS Broadbent may disclose your personal information to third parties as follows:

1. where use or disclosure is permitted by this policy;
2. where we believe the use or disclosure is necessary to provide you with a service or product which you have requested;
3. where it is necessary to protect the rights, property or personal safety of any member of the public, a client of CHS Broadbent or the interests of CHS Broadbent;
4. where the transfer of information forms part of a sale of some or all of the CHS Broadbent business;
5. where you have consented to such disclosure; or
6. where disclosure is required by a law, regulation, rule or professional standard.

CHS Broadbent may accumulate and disclose non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell to or trade personal information with third parties.

CHS Broadbent may be assisted from time to time by various third parties to deliver the products and services offered by CHS Broadbent which helps us maximise the quality and efficiency of our business operations. Some examples of these third parties include:

1. delivery, shipping and transport service providers;
2. technology service providers;
3. internet service providers;
4. cloud service providers;
5. promotion or marketing service providers;
6. off-site security service providers;
7. debt collecting agencies;
8. recruitment companies, employment service providers and labour hire organisations; and
9. consultants and independent contractors.

These individuals or organisations will sometimes have access to personal information held by CHS Broadbent and may collect it from or on behalf of CHS Broadbent. We require these service providers to adhere to our privacy guidelines.

In order to provide our services, we may transfer personal information outside Australia to countries whose privacy laws do not provide the same level of protection as Australia's. CHS Broadbent may also use overseas facilities or contractors to process or back-up our information or to provide certain services to us.

As a result, we may transfer your personal information to our overseas facilities or contractors for these purposes.

CHS Broadbent remain committed to protecting your privacy and transmissions of such personal information remain subject to our requirements for confidentiality.

This policy extends to any personal information we collect via our website, www.chsbroadbent.com.

We store most of your personal information electronically in our management system. Information may be accessed by partners and authorised staff of CHS Broadbent and related entities for use in accordance with this policy. We will endeavour to take all reasonable steps to keep any information which we hold

about you secure, up-to-date and accurate. We require employees and data processors to respect the confidentiality of your personal information.

Should you require access to your personal information, we will provide this to you except in the event we are required to withhold this information, for example, where such access would infringe another person’s privacy.

In providing access to your personal information we may require proof of identity and/or administration fees. If you would like to know what personal information we hold about you, you may contact us by writing to PO Box 458W, Ballarat Vic, 3350) or by emailing us at vicadmin@chsbroadbent.com).

If you are concerned the personal information we hold may be outdated, incorrect or that there may be a breach of this policy, please contact us. If you require us to delete any personal information, please contact us and we will take reasonable steps to delete it provided we are not required to keep the information for

legal, auditing or internal risk management purposes.

CHS Broadbent is strongly committed to protecting your privacy, so should you have any concerns, please contact us so that we may address them. If you are not satisfied with our handling of your concerns you may contact the Australian Information Commissioner.

CHS Broadbent aims to keep this policy current and review it regularly. Should we update the policy from time to time we will publish an updated version on our website, www.chsbroadbent.com. The most recent policy will apply whether or not you have been notified of any change.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at vicadmin@chsbroadbent.com